Customer Facing Portal

Communication between you and your customers can be chaotic and unstructured. Transactions fall through the cracks, and mistakes happen. These errors are costly to you and your customers. We have the solution for you that will allow you to leave the chaos behind.

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Less Errors

With more frequent communication, you and your team can stay up-to-date on your customers needs as they evolve, meaning you have more time to catch errors before they occur.

Increased customer Satisfaction

Your customers will appreciate receiving regular, automatic updates in a platform they can access and understand.

Real-Time Data

With the Customer-Facing Portal, you can look up shipments by the reference number of your choice and the real-time tracker shows you exactly where a transaction is in the custom’s clearance process, as well as the physical location of the goods.

Keep Customers Informed

Exchange Information Smoothly

With the ITS NxGen Customer-Facing Portals, you are able to create a free- flowing exchange of information, all in one place with information at your fingertips. This tool will not only save you time, but it will also prevent any headaches from paper and email-based communication.

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